Choco

Get started with Choco as a Supplier

Customer support for suppliers

Iana Lebourdais

Ignasi Baldellou Vila

Christopher Dubec

For suppliers

Log in and log out

This article will guide you how to edit your profile as a supplier in the Choco App or on Choco Web.

Editing your profile

In this article, you will find the steps for how to change your phone number on Choco

How to change your phone number

Team management for suppliers

Update order preferences

This article describes how to change your delivery dates exceptionally so it shows in Choco for all or select customers.

Communicate about vacation (delivery exceptions)

How to manage your account settings on Choco Web and Choco App

Manage your account settings

In this article, you can find the steps to add and invite your customers to Choco.

Onboard your customers to Choco

How to check customer AI Insights

How to manage your customers on Choco Web and Choco App

Manage your customers

How to place an order for a buyer

This article explains how you can access, add or remove products from the Order Guide of a buyer. This feature is only available on Choco Web.

How to edit an Order Guide for a buyer

How to manage your chats on Choco Web and Choco App

Manage your chats

How to confirm orders

How to edit orders

How to export orders

Get started with Choco AI

How to review Choco AI Orders

How to manage your orders on Choco Web and Choco App

Manage your orders 

In this article, you can find the steps to send promotions and upsell your products on Choco Web.

Send promotions

Marketing Analytics

How to manage your marketing tools on Choco Web and Choco App

Manage your marketing tools

In this article you will see how to update a product in your integrated or non-integrated catalog

How to update a product in your catalog (integrated or non-integrated)

How to manage your catalog on Choco Web and Choco App

Manage your catalog 

Find answers and get help from Intercom Support and Community Experts

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