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How to change your phone number
How to change your phone number

In this article, you will find the steps for how to change your phone number on Choco

Andressa Rosado avatar
Written by Andressa Rosado
Updated over a year ago

If you can log in to the app with your previous phone number, follow these steps:

  1. If you would like to change your phone number and remain connected to the same supplier, you will need to speak with our Customer Support team

  2. To do this, open the app and login

  3. At the top of the screen you will see a “?” icon - select this and you will be taken to our live chat interface

  4. Select the option “Send us a message” and explain that you would like to update your phone number

  5. Our support team will get this updated for you within a few minutes

If you are unable to log in to the app with your previous phone number, contact our Support team via email by clicking the button below.

Email Customer Support

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In this email, explain that you would like your phone number updated. Please include the following details in your email:

  • Your company’s name

  • User name (your name)

  • Your previous phone number

  • Your new phone number

Our Support team will respond to your email within 15 minutes (within business hours) 🙂

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