Support

This step-by-step guide will walk you through the process of setting up your account on Choco.

Getting Started with Choco: Placing Your First Order

Iana Lebourdais

For Ordering Teams

Follow these steps to easily log in to and out of your Choco account, whether you’re using the app or the web version.

How to log in and log out

In this article, you will find a step-by-step process to add or remove a business location.

Add or remove business location

How to change your phone number

Manage your account

This step-by-step guide will explain you how to place an order from your favorite distributors on Choco

How to place or replace an order

How to place a team order

An order failed or you want to report an ordering mistake

How to do a delivery check

How to see past orders

How to cancel an order

In this article, you will learn how to create your list of favourite products and order directly from your supplier's catalogue.

How to place an order with the new feature catalog

Manage your orders

How to add suppliers

How to view a supplier’s catalog

Get in touch with your suppliers

How to remove a supplier

In this article, you can find the steps to view and edit information about suppliers on Choco.

View and edit the information of your supplier

Manage your suppliers

View and edit product information

Learn how to efficiently add or remove products across multiple Order Guides using the Webtool for various restaurant locations.

How to add/remove products to multiple Order Guides

In this article, you can find the steps to search for and organize products in your order guide.

Find and organise products in an order guide

How to add a product in your Order Guide

This article will guide you how to remove products from your order guide from the app and the webtool

How to remove products from your Order Guide

Manage your order guide

Learn how to manage roles and permissions for your team members in Choco.

Roles and permissions of your team

In this article, you will find the steps for joining a team on Choco

How to join a team on Choco

Add and remove team members

Step by step processes to know how to manage team members

Manage your team

Access purchasing reports

Step by step process to manage the report section

Manage your reports

In this article we will explain what inventory is and how you can onboard yourself to get started immediately.

Get started with Choco Inventory

How to manage my inventory data in Choco Web

How to create a stock count in Choco App

Step by step process to know how to manage the inventory

Manage your inventory

How to contact the customer support

How to report illegal content on Choco App?

Find answers and get help from Intercom Support and Community Experts

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