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Getting Started with Choco: Placing Your First Order

This step-by-step guide will walk you through the process of setting up your account on Choco.

Updated over a week ago

You can download Choco from App Store or Google Play Store.

If you already have an account with Choco, you can log in to the mobile app and web version using your login credentials.

How to create a business account on Choco App

  1. Open the Mobile App

  2. Click on Get Started

  3. Enter the phone number with country code or email address you would like to use to login and click Continue:

    1. If you entered a phone number, enter the code sent via SMS

    2. If you entered an email address, enter the code sent to your email inbox

  4. Fill out the fields in Finish Sign Up and select Agree and Continue

  5. In Let's Get Started, select Restaurant, Cafe, Bar or Similar

  6. Click on Create a Business and enter your details

  7. Should you want to do this on your web browser, follow the same steps on https://web.choco.com/login

✨ Note: When asked to sync contacts, you can choose whether or not to sync them.

How to add my supplier

  1. Go to Chats

  2. Click on Add supplier

  3. Enter your distributor's name in the search bar.

  4. Select the Distributor and tap on the distributor's card where you can review the distributors profile

  5. Select the Add supplier button.

  6. Confirm Existing Relationship:

    • Choco only connects businesses with existing distributors relationships.

    • If you are an existing customer, tap “I am an existing customer” to add the distributor.

⚠️ If you cannot find your supplier, click on "Contact Support"

How to place an order

  1. Select the Chat with your distributor

  2. Tap Start Order

  3. If you don't have products in your Order Guide, click on the three dots in the top right corner of your screen

    • Click on Edit favourites list

    • Search for the product and select them

    • Click on the Move sign next to the bin and select the category you would like to add it to

  4. Click on the + icon to add the products to your cart

  5. Click on Basket

  6. Select your desired delivery date and add an optional note

  7. Click on the blue Checkout button

  8. Review your Order Summary

  9. Click on Order Now

✨ Check-out this article to add products to your Order Guide through various methods: from a supplier’s catalog, by uploading an invoice, manually, or using an Excel template.​

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