In this article, you will find the steps for how to change your phone number on Choco
Open the app
At the top of the screen you will see a "?" icon, select this and you will be taken to our live chat interface
Select the option “Send us a message” and explain that you would like to update your phone number
Our support team will get this updated for you within a few minutes.
Coverage: Support Office Hours
We'll get back to you in a few minutes during our office hours. These are the following:
Region / Channel | Monday - Friday | Weekends & Bank Holidays |
Germany | 9am - 6pm (CET) | No coverage |
France | 9am - 6pm (CET) | No coverage |
UKI | 8am - 11pm (GMT) | No coverage |
USA | 2am - 5pm (CST) | No coverage |
Spain | 9am - 6pm (CET) | No coverage |
If you are unable to log in to the app with your previous phone number, contact our Support team via email:
Region / Channel | Live Chat | |
Germany | Choco Webtool / App | |
France | Choco Webtool / App | |
UKI | Choco Webtool / App | |
USA | Choco Webtool / App | |
Spain | Choco Webtool / App |
In this email, explain that you would like your phone number updated. Please include the following details in your email:
Restaurant name(s)
User name (your name)
Your previous phone number
Your new phone number