A delivery check allows you to review an order that you have received and connect with your supplier about the order's accuracy.
✨ A delivery check allows you to review an order that you have received. In this check you can mark all products received and/or report any issues with your order, i.e. missing products, defective products, incorrect quantity, or any other issues.
Delivery Check on Choco App
Tap on the Orders tab at the bottom of the screen. You’ll see a list of current and past orders.
Tap to open its details
Delivery address, recipient name, items, and special instructions.
Tap Start Delivery Check at the bottom of the screen to begin reviewing the delivered products.
Tap the checkmark icon for items received with no issues.
For problematic items, tap the X icon next to the product. Choose the relevant issue (e.g. missing, wrong quantity, defective, or other).
After selecting the issue, add any necessary details. You can also leave a comment and attach a photo.
Tap the checkmark icon in the bottom-right corner to save the information.
Then, tap Continue to review your delivery check.
On the Request for Supplier screen, choose one of the following options:
Credit Note
Replacement
Custom Request
You can either Save for your Team or Send to Supplier directly.
The supplier will be notified and is expected to respond accordingly.