You should remove a supplier only in the following case scenarios:
Your business will no longer work with them
You are no longer planning to work with them, but someone in your team is
If you are temporarily not ordering from the supplier but might restart in the future, we advise you not to remove them. However, removing them won’t prevent you from re-adding them in the future.
The best way to remove a supplier is to leave the chat. Leaving a supplier chat means only you are leaving it. Your team members will stay in the chat unless they also remove themselves or a team member with admin or staff roles removes them.
Here’s how to remove yourself from a supplier chat:
Open the mobile app
If you have multiple restaurants on Choco, choose which restaurant you are managing
Select Suppliers in the bottom tab
Select the supplier
Select the Settings option (⚙️) on the top right
Before leaving the chat, you should check if you should remove other teammates
Select their name and confirm your choice to remove them
Only team members with admin or staff roles are allowed to remove and re-add other team members
Select leave chat at the bottom and confirm
You will still be able to view your order history with the supplier after leaving the chat.