Skip to main content
How to remove a supplier

Learn how to efficiently remove a supplier from your Choco account while maintaining access to your order history

Iana Lebourdais avatar
Written by Iana Lebourdais
Updated over 6 months ago

You should remove a supplier only in the following scenarios:

  • Your business will no longer work with them.

  • You are no longer planning to work with them, but someone in your team is.

If you are temporarily not ordering from the supplier but might restart in the future, we advise you not to remove them. However, removing them won’t prevent you from re-adding them in the future.

The best way to remove a supplier is to leave the chat. Leaving a supplier chat means only you are leaving it. Your team members will stay in the chat unless they also remove themselves or a team member with admin or staff roles removes them.

Steps to Remove Yourself from a Supplier Chat

  1. Open the Choco App > If you have multiple restaurants on Choco, choose which restaurant you are managing.

  2. Select Suppliers > Tap on the Suppliers tab at the bottom.

  3. Choose the Supplier > Select the supplier you want to remove.

  4. Access Settings > Tap the Settings option (⚙️) at the top right.

  5. Check Teammates:

    • Before leaving the chat, check if you need to remove other teammates.

    • Select their name and confirm your choice to remove them.

    • Only team members with admin or staff roles can remove and re-add other team members.

  6. To Leave the Chat > Select "Leave chat" at the bottom and confirm.

You will still be able to view your order history with the supplier after leaving the chat.

Did this answer your question?