In this article, you can find the steps to view and edit information about suppliers on Choco.
How to view suppliers’ information
You can easily view the information about a supplier by accessing the chat details.
Here’s how it works:
Open the mobile app
If you have multiple restaurants on Choco, choose which restaurant you are managing
Select Suppliers in the bottom tab
Select the supplier
Select the Settings option (⚙️) on the top right
Here, you can view information about your chat with this supplier, including:
Your customer number with the supplier
Who from your team can communicate and order with the supplier
Who from your supplier’s team receives your orders and messages
How to view suppliers’ order preferences and delivery information
With just one step from your suppliers’ chat details, you might also be able to view their delivery information including:
Delivery days
Cut-off times
Minimum order value
Here’s how it works:
Open the mobile app
If you have multiple restaurants on Choco, choose which restaurant you are managing
Select Suppliers in the bottom tab
Select the supplier
Select the Settings option (⚙️) on the top right
Select your supplier’s name on the top tab
Note: only premium suppliers are able to display delivery information on Choco. Your supplier might also be omitting certain information based on their preferences. |
Explanation of suppliers’ information
Here’s what every information field in your supplier’s chat details and profile means:
Chat details
Supplier display name | The name of the supplier that is visible only to you and your team. |
Customer account number | The unique number or code assigned to your business account. This will be sent to the supplier along with your orders. |
Your team members | Your team members that can communicate and order with that supplier. |
Your supplier’s team members | Your supplier’s team members who receive your orders and messages. |
Supplier's profile
Delivery days | The days your supplier delivers to you. |
Cut-off time | The time until which your supplier will accept and confirm your orders. |
Minimum order value | The minimum amount you must spend when ordering from the supplier. Additional costs may occur if orders are placed under this amount. |
Delivery fee | The amount your supplier charges to do a delivery to your business. |
Delivery areas | The areas where your supplier does deliveries. |
How to edit your suppliers’ information
The type of suppliers’ information that you can edit independently is limited to the supplier’s display name, your customer account number and your team members in the supplier chat.
Note: you can request further edits of your supplier’s profile and contact details such as phone number or email by contacting our Customer Support. |
Here’s how it works:
Open the mobile app
If you have multiple restaurants on Choco, choose which restaurant you are managing
Select Suppliers in the bottom tab
Select the supplier
Select the Settings option (⚙️) on the top right
Select your supplier’s display name to make edits that are visible only to you and your team from your chats page
Select your customer account number to make edits that are visible to your suppliers (you can usually find this on a PO or invoice from your supplier; including this information helps reduce the chance of ordering mistakes)
Manage your team members that are part of the supplier chat by adding and removing them (editing permission is limited to team members with admin and staff roles)
Select your supplier’s name on the top tab
While you cannot edit your supplier’s profile independently, you can review the information from your supplier’s chat details, including the supplier’s company description, delivery days, cut-off times, minimum order value, delivery fee, and delivery area.
Note: displaying this information is a feature that only premium suppliers have access to, hence you might not be able to view it.