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How to report an Autopilot mistake

This article will explain step by step how to report an Autopilot mistake.

How to report an Autopilot mistake

It's possible that Autopilot accepts a wrong product sometimes. Should this happen, you can report these mistakes directly on Choco.

Here's how:

  1. Open Choco on your web browser

  2. Click on Orders

  3. Click on Autopilot

  4. Select the order with the wrong details

  5. On the details page, click the Report Error button

  6. A window will open, showing the order file on the left and the Choco order on the right

  7. On the right, adjust the changes as needed and click Submit Changes

  8. If everything on the order is wrong, click Report Entire Order instead

    1. When choosing this options, a window will open. Select the reason for reporting this order and click on Done

  9. Once you have reported an error, a black flag icon will appear next to the order.

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