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Customer support for suppliers
Customer support for suppliers
Giovanni Giorgi avatar
Written by Giovanni Giorgi
Updated over a week ago

In this article, you can find the steps to contact Choco’s customer support.

How to contact customer support on Choco web

  • Select the Get Help option from your side menu

How to contact customer support on the Choco app

You can access the customer support chat on the Choco mobile app by selecting the question mark option:

  • The question mark is at the top of your Chats screen

What to do when you cannot access the Customer Support chat

There are two cases in which you might not be able to reach out to our customer support through the chat function:

  • You cannot find the question mark icon

  • You cannot log in to Choco

When you cannot access the customer support chat because the question mark icon has disappeared, try to close and reopen Choco.

When the problem persists or you cannot log in to Choco, reach out to our customer support by clicking the button below.



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