In this article, you can find the steps to send promotions and upsell your products on Choco web.
If you are sending weekly emails showcasing new or special products, then you know how difficult it is to get customers to buy what you are offering. Broadcasts allows you to send direct messages to multiple customers at once. Customers receive these messages in the Choco app, allowing them to buy with a few clicks.
You can also use broadcasts to communicate with customers about delivery problems or changes in your business hours.
This is feature is available only for vendors with Choco premium.
How to write a broadcast message to promote your products
Here’s how it works:
Select Broadcasts from the side menu
Select New Broadcast
Select Add products, check the boxes of products you want to promote, and select Add
Products shared in a broadcast message will be added to the recipients’ catalogues
Recommended: select Add photo or document to attach a file to your message
Write a message with details about the promotion
Select Next
Your message is now saved as a draft and you can resume it anytime.
Once you’ve drafted your offer, you can move on to selecting the recipients, reviewing, and sending the message.
Select the recipients by checking the boxes
You can use the search bar to find customers, select your customers through labels, and select Select all to select all your customers
Select Next
Review your message and recipients
Select Send
Your customers will receive a notification and a chat message with your offer and can add the product to their order guide to place an order with you.
